Privacy policy

Privacy Policy

Last updated: May 24, 2026

Nancy & Rose Washington ("we," "us," "our"), operated by AJP ECOM Ltd. (Registration No. 16900117), operates this online store at nancyrosewashington.com. Our store is powered by Shopify Inc.

1. Personal Information We Collect

We may collect the following categories of personal information:

  • Contact details (name, email address, phone number, shipping address)
  • Financial information (payment method details processed securely by our payment processors)
  • Account information (if you create an account)
  • Transaction information (order history, items purchased)
  • Communications (emails, contact form submissions, customer support messages)
  • Device and usage information (IP address, browser type, pages visited, referring URLs)
  • Marketing preferences (email opt-in status)

2. How We Collect Information

  • Directly from you when you place an order, create an account, or contact us
  • Automatically via cookies, pixels, and tracking technologies as you browse our store
  • From third-party service providers who assist us in operating our store

3. How We Use Your Information

  • To process and fulfill your orders
  • To communicate with you about your order, returns, or inquiries
  • To send promotional emails where you have opted in
  • To improve our website and product offerings
  • To detect and prevent fraud
  • To comply with our legal obligations

4. How We Share Your Information

We share your personal information only as necessary to operate our store:

  • Shopify Inc. — our e-commerce platform (see their privacy policy at https://www.shopify.com/legal/privacy)
  • Payment processors — to securely process your payment
  • Shipping and logistics partners — to fulfill and deliver your order
  • Google Analytics — for website performance analysis
  • Meta Pixel — for advertising and remarketing on Meta platforms
  • Google Ads — for advertising and remarketing on Google platforms
  • Legal authorities — where required by law

We do NOT sell your personal information to third parties.

5. Behavioral Advertising Opt-Outs

You may opt out of interest-based advertising through the following links:

6. California Residents — Your Rights Under CCPA/CPRA

If you are a California resident, you have the following rights:

  • Right to know what personal information we have collected, used, disclosed, or sold
  • Right to delete your personal information
  • Right to correct inaccurate personal information
  • Right to opt out of the sale or sharing of your personal information
  • Right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please visit our opt-out page at nancyrosewashington.com/pages/data-sale-opt-out or email support@nancyrosewashington.com with the subject line "CCPA Privacy Request." We will respond within 45 days.

7. Information Collected in the Past 12 Months

In the past 12 months, we have collected the following categories of personal information: identifiers (name, email, IP address), commercial information (purchase history), and internet or electronic network activity (browsing behavior on our site). This information has been shared with Shopify, our payment processors, shipping partners, and advertising partners (Google, Meta). We have not sold personal information of individuals under 16 years of age.

8. Cookies

We use the following types of cookies:

  • Functional cookies — necessary for the store to operate correctly
  • Performance cookies — to analyze site usage and improve experience
  • Advertising cookies — to deliver relevant ads and measure campaign performance (Google, Meta)

You can manage your cookie preferences via the cookie consent banner displayed on your first visit.

9. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Order data is retained for up to 7 years in accordance with applicable legal requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available at nancyrosewashington.com/policies/privacy-policy.

Contact

Store Name: Nancy & Rose Washington
Company Name: AJP ECOM Ltd.
Registration Number: 16900117
Business Address: 12 Oak Ln, Marton, Macclesfield SK11 9HE, United Kingdom Email: support@nancyrosewashington.com
Phone: +1 659 207 8414
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM

We aim to respond to all inquiries within 24 hours on business days.

Contact form: nancyrosewashington.com/pages/contact