Shipping policy

Last updated: May 24, 2026

Where We Ship

United States only. We do not offer international shipping at this time.

Shipping Cost

Free standard shipping on all orders. No minimum order value. No hidden fees.

Order Processing Time

1 to 2 business days, Monday through Friday, excluding U.S. federal holidays.

Order Cutoff Time

5:00 PM EST. Orders placed after 5:00 PM EST or on weekends will begin processing the next business day.

Estimated Delivery Time

• Processing time: 1 to 2 business days (Monday to Friday)
• Transit time: 3 to 10 business days (Monday to Friday)
• Estimated total delivery time: 4 to 12 business days

Order Tracking

All orders are shipped with tracking. A confirmation email with your tracking number will be sent upon dispatch. You can track your order at nancyrosewashington.com/pages/track-order.

Shipping Restrictions

We are unable to ship to P.O. Boxes or APO/FPO/DPO military addresses at this time.

Lost or Damaged Packages

If your package appears lost or arrives damaged, please contact us immediately at nancyrosewashington.com/pages/contact and we will resolve the issue promptly.

Contact

Store Name: Nancy & Rose Washington
Company Name: AJP ECOM Ltd.
Registration Number: 16900117
Business Address: 12 Oak Ln, Marton, Macclesfield SK11 9HE, United Kingdom Email: support@nancyrosewashington.com
Phone: +1 659 207 8414
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM

We aim to respond to all inquiries within 24 hours on business days.

Contact form: nancyrosewashington.com/pages/contact